Frequently Asked Questions
Yes, you can get a 10% discount on your total amount. You will get this fixed discount on every order you will make after your first order. You will receive an email with a discount code after your first order. So, on your second order onwards you will be able to avail of the 10% discount on the total amount.
Yes, you can make an exchange request by selecting an exchange option for a different size or color of the same product.
You can make changes to your order before payment. You can also cancel your order to make a new one.
Yes, the shipping charged will be applicable if the total amount of your order is less than 500. Else, we do offer free shipping on an order above 500.
No cancellation charges will be charged if canceling your order. We offer a full refund if the order is canceled.
- Login to your POPWINGS account
- Go down on the Home Page
- You will find the option “Your Reference”
- Click an Option “Order Tracking” written under “Your Reference” in the footer
- Enter your Order Id and billing email address
- Click Track and see where your order is
- Login your POPWINGS account
- Go to “My Account”
- Click “Account Details”
- Choose the option “Password Change”
- Enter your new password and confirm it
- Click “Save Changes”
- Your password is changed now
- Click my account
- Enter your email address
- Select I am a customer
- Go and check your email; you will receive a welcome email along with an auto-generated password from POPWINGS
- Click on the link shared in the email to login POPWINGS account
- Enter your email address and an auto-generated password
- Reset your password
- Congratulations your POPWINGS account is ready