FAQs

Frequently Asked Questions


Don’t hesitate to contact POPWINGS support by leaving a message on the contact us or sending an email at support@popwings.in.

Yes, you can get a 10% discount on your total amount. You will get this fixed discount on every order you will make after your first order. You will receive an email with a discount code after your first order. So, on your second order onwards you will be able to avail of the 10% discount on the total amount.

Yes, you can make an exchange request by selecting an exchange option for a different size or color of the same product.

You can make changes to your order before payment. You can also cancel your order to make a new one.

Yes, the shipping charged will be applicable if the total amount of your order is less than 500. Else, we do offer free shipping on an order above 500.

No cancellation charges will be charged if canceling your order. We offer a full refund if the order is canceled.

  1. Login to your POPWINGS account 
  2. Click “Apply to return”
  3. Click “Return” and select an item you would like to return
  4. Fill the required details and apply a return request 
  5. For more details, you can read our return policy by clicking here 
  1. Login to your POPWINGS account
  2. Go down on the Home Page
  3. You will find the option “Your Reference”
  4. Click an Option “Order Tracking” written under “Your Reference” in the footer
  5. Enter your Order Id and billing email address
  6. Click Track and see where your order is